Terms & Conditions
Last updated: 14/08/2025
1. About Get English with Carla
The website www.getenglishwithcarla.com (“Website”) is owned and operated by Get English with Carla (“we”, “our”, “us”). We provide English language learning services, including paid courses, free resources, and a newsletter. By accessing or using this Website, you agree to these Terms & Conditions.
2. Services Offered
We offer:
Paid online and/or in-person courses for different levels of English and specialisations (e.g. CLIL, exam preparation).
Free or paid learning materials and blog content.
Newsletter subscription with updates, tips, and promotional content.
We reserve the right to modify, suspend, or discontinue any part of our services at any time.
3. Enrollment and Payment
Enrolling in a paid course requires completing the registration process and making full payment before the course starts (unless otherwise agreed).
Payments are processed securely.
Prices are shown in Euros and include applicable taxes unless stated otherwise.
4. Refund Policy
If you cancel your enrollment up to 7 days before the course start date, you are entitled to a full refund.
Cancellations made less than 7 days before the start date may not be refunded.
If we cancel a course, you will receive a full refund or be offered an alternative date.
5. User Responsibilities
When using our services, you agree to:
Provide accurate personal details when enrolling or subscribing.
Use our materials for personal, non-commercial purposes only.
Respect the learning environment and avoid disruptive behaviour.
6. Intellectual Property
All course materials, content, and resources on this Website are the intellectual property of Get English with Carla unless otherwise stated. You may not copy, share, or distribute them without written permission.
7. Newsletter Subscription
By subscribing to our newsletter, you consent to receive email updates, learning tips, and promotional offers.
You may unsubscribe at any time using the link provided in each email.
8. Privacy and Data Protection
We respect your privacy and comply with the EU General Data Protection Regulation (GDPR).
For details on how we collect, use, and store your personal data, please see our Privacy Policy.
9. Limitation of Liability
We are not liable for any indirect or consequential damages arising from the use of our services.
While we strive to provide accurate, high-quality learning materials, we do not guarantee specific exam results or language proficiency outcomes.
10. Changes to Terms
We may update these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date. Continued use of the Website after changes are made constitutes acceptance of the new terms.
11. Contact
If you have any questions about these Terms & Conditions, please contact us at:
📧 hello@getenglishwithcarla.com